Buy Canadian certification requirements and best practices for marketplace success
Requirements to earn the 🍁 Buy Canadian badge
Canadian-owned business
Business registered and operating in Canada with a valid CRA Business Number.
Products made or assembled in Canada
At least 51% of manufacturing costs incurred in Canada, or substantially transformed here.
Accurate origin labelling
All product listings must clearly state country of origin and not mislead buyers.
GST/HST registration
Valid GST/HST registration number if your revenue exceeds the $30,000 small supplier threshold.
PIPEDA compliance
Handle customer personal information in accordance with Canadian privacy law (PIPEDA).
Once certified, your products display the 🍁 Buy Canadian badge in search results and product pages, helping Canadian shoppers find and support local businesses.
High-Quality Listings
Use clear, well-lit photos (min. 1000×1000px), detailed bilingual descriptions, and accurate product specifications. Include size guides for clothing and shoes.
Competitive Pricing
Research competitor pricing before listing. Use the compare-at price to show value. Keep prices in CAD and account for Canadian taxes in your margins.
Fast & Reliable Shipping
Ship within 1–2 business days. Use tracked shipping via Canada Post, Purolator, FedEx, or UPS. Offer free shipping thresholds where possible.
Responsive Customer Service
Respond to customer messages within 24 hours. Maintain a 4.5+ star rating. Handle returns and refunds promptly and professionally.
Inventory Management
Keep stock levels accurate to avoid cancellations. Use the inventory sync tools to prevent overselling. Restock bestsellers before they run out.
Build Your Reputation
Encourage satisfied customers to leave reviews. Deliver consistently to build your seller rating. Higher ratings earn better placement in search.
Consumer Protection Act
Truthful advertising, fair pricing, and clear return policies per provincial consumer protection laws.
Competition Act
No false or misleading marketing claims. Accurate product descriptions and pricing.
Anti-Spam Law (CASL)
Obtain express consent before sending promotional emails or SMS. Include unsubscribe links in all marketing.
Accessibility (AODA)
Ensure product images have alt text and listings are accessible to users with disabilities.
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