UpNorthMarketplace

Shipping Guide

Delivery timelines, carrier partners, and package tracking for Canadian orders.

Last updated: August 2026

Processing Time

Most orders ship within 1โ€“3 business days of payment confirmation. Seller-fulfilled items may take slightly longer; you'll see an estimated ship date on each product page.

Delivery Timelines by Region

Standard delivery times after your order ships (business days):

  • Ontario & Quebec: 2โ€“4 business days
  • British Columbia, Prairies, Atlantic: 3โ€“5 business days
  • Northern & remote regions (YT, NT, NU): 5โ€“7 business days

Need it faster? Select Express (1โ€“3 business days) at checkout, or Same-Day / Next-Business-Day in select cities. Expedited options cost more and are shown before you pay.

Our Carrier Partners

We partner with Canada's most trusted carriers. The carrier is chosen at checkout based on your location, package size, and the seller's preference.

Shipping Rates & Free Shipping

  • Free standard shipping on orders over $50 CAD (before tax) with Canada Post, and over $75 CAD with Purolator.
  • Rates are calculated at checkout based on destination, weight, and carrier.
  • Compare estimated costs and speeds on our Shipping Calculator.

How to Track Your Package

  1. A tracking number is emailed to you once your order ships.
  2. Find it anytime on your Orders page.
  3. Track any order โ€” even as a guest โ€” on our Track Order page.
  4. Click the carrier link above and paste your tracking number for live updates.

Delivery Area

We ship to every province and territory in Canada. Some sellers may offer international shipping where indicated on the listing. P.O. boxes and rural route addresses are served via Canada Post.

Missed or Delayed Deliveries

If your package is delayed beyond the estimated window, check the carrier tracking link first. If tracking shows no movement for 5+ business days, contact uswith your order number and we'll open an investigation with the carrier.